Thank you for choosing one of our floral arrangements. Each piece is carefully packed by hand to protect its shape and detail during transit. In the video below, we’ll show you exactly what to expect when opening your box, and a few simple tips to help it look its best from the moment it’s placed.
Prefer reading? Scroll down for the full step-by-step guide.
What’s in the Box
What’s Included
- Your chosen Silk by Design artificial flower arrangement.
- Robust packaging to make sure your arrangement arrives safely.
- Unboxing Instructions
Step-by-Step Setup Guide
With our proprietary packaging, your arrangement is guaranteed to have arrived in perfect condition. Having said that, it may take a little bit of extra work to unbox.
It is recommended to have a pair of scissors and/or a knife to hand, as these tools will make the task much easier. Warning: Please be careful with scissors and knives, as the sharp edge/point may cause injury if used incorrectly. Always cut in a direction that’s away from your body.
Place the box on a work surface, countertop so that it is at a comfortable height.
Take note of the “this way up” arrows on your box. This is the best starting orientation.
As shown, unboxing instructions are available on the side of the box (this box opens from the bottom).
Rotate the box onto its side so that you can access the base (bottom) of the box.
Don’t worry, the “water” in the vase won’t spill.
Using a knife, cut the packing tape along the join, all the way around the perimeter of the base.
You may find it easier to rotate the box as you go.
Return the box to the starting, upright position
Carefully lift the box off the base and clear of your arrangement. You don’t want to damage the stems.
This step may require some light “jiggling”.
Wow, that’s pretty.
Remove the additional cardboard around the vase.
Cut the white tie-down straps that secure your arrangement to the base of the box.
Scissors, or side cutters, are perfect for this.
Lift the inner box out and clear of the base. Set aside the cardboard base.
Pinch the edge of the vase with your fingers (don’t lift the arrangement by the stems), and lift the arrangement out of the inner box.
Almost there.
Remove the protective bubble wrap from the vase.
Place your arrangement in the spot you had earmarked for it.
Voila, you’re done.
Pro Tips / Expert Advice
As careful as we are with packaging your arrangement, the flower stems may have moved out of place during shipping. Don’t worry, we have some expert styling tips from our design team to help you arrange the stems so that they look their best.
- Artificial stems are designed to be flexible, but slow adjustments create the most natural result. If a stem resists, ease it back slightly and try again rather than pushing it into place.
- Avoid squeezing or reshaping large sections at once. Instead, adjust one stem at a time, gently bending it into position using your fingers rather than force.
- Turn the arrangement regularly and view it from all sides. This ensures it looks full and balanced from every angle, not just from the front.
- Every few minutes, place the arrangement where it will be displayed and step back. Small adjustments made from a distance often have the biggest visual impact.
Why Buy From Silk by Design?
Silk By Design offers beautiful, bespoke products and services that prioritise quality and excellence. Our focus on trends and innovation delivers market leading products and services that set us apart and provide customers with the best in the industry.
- 25+ years of artificial plant expertise
- Designed for commercial & residential spaces
- Utilising only the highest quality materials
- Hand-finished and quality checked
If you have questions about styling, sizing, or placement, our team is happy to help.
